Alternatives / Ybug
Brainbox vs Ybug
Ybug calls itself “Effortless visual feedback for websites and web apps.” It is a straightforward visual feedback widget: users mark up a screenshot and it goes to your tracker, with npm packages for React, Vue and Angular.
Brainbox is a bug-report widget for web apps: your users point at what broke and say what happened, and you get a report you can start on, in your inbox and in GitHub or Azure DevOps. Here is how the two compare, including where Ybug is the better choice.
Facts about other products checked on , from their own sites (sources at the end). Prices change; theirs may have since.
Side by side
| Brainbox | Ybug | |
|---|---|---|
| What the price scales with | By reports: 1,000 a month on Pro, 5,000 on Business, then 5¢ each. Unlimited seats, projects and pageviews. | Members and projects; feedback and reporters unlimited |
| Cheapest paid plan | $29/mo billed yearly, $49 monthly | €10/mo billed yearly (€13 monthly), Basic: 3 members, 3 projects |
| Free plan | No free plan; 60-day money-back guarantee | Yes: 1 member, 1 project, 50 screenshots a month |
| How users report | An in-app widget; your users need no account or extension | Widget, or a browser extension; no sign-in for reporters |
| What a report captures | Marked-up screenshot, or a recording of the page as they used it (session replay, up to a minute); voice note with transcript | Annotated screenshot; video recording from Startup |
| Console errors | Yes | Limited on Basic, full from Startup |
| Network requests | No | From Startup |
| GitHub Issues | Yes, every plan | Yes; one integration per project on Basic |
| Azure DevOps | Yes, every plan | Yes; one integration per project on Basic |
| Feature requests | Yes: requests collected and grouped into features; no public voting board | No; public roadmap marked as coming |
| Self-hosting | Yes, source-available (self-hosting guide) | Not stated |
| Mobile app SDKs | No: web apps only | Not stated |
When Ybug is the better choice
- You want the cheapest way in: a free plan, and Basic at €10 a month.
- Screenshots with annotations are all you need, for a small team.
- You want Jira, Linear, Trello or one of its 20-plus other integrations.
When Brainbox is the better choice
- You want screen recording, session replay and full console errors on the entry plan.
- You want voice notes, and feature requests collected beside bug reports.
- You want unlimited projects and teammates: Ybug counts both.
- You want to be able to run it yourself.
What it costs
Ybug's Basic is €10/mo billed yearly for 3 members and 3 projects, and Startup, with video and network logs, is €23. Brainbox Pro is $29/mo billed yearly with everything included, for up to 1,000 reports a month. For a small team that only needs screenshots, Ybug costs less.
Try it before you install it
The button in the corner of this page is the real widget. Report something on this page and it lands in our inbox, the way your users’ reports will land in yours.
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